Returns & Refunds Policy
Returns & Refunds Policy
30-Day Free Returns and Refunds
You can request a full refund within 30 days of receiving your order. We use the date you first email us to determine whether your request falls within the 30-day window.
If an item needs to be returned, we’ll cover the cost of return shipping. There are no return, restocking, or refund processing fees.
How to Request a Refund
Email us at williamadamsgcufrrb4@hotmail.com with your order number and the item or items you’d like refunded. We’ll review your request and let you know the next steps.
If a return is required, we’ll send you instructions for shipping the item back at no cost to you. Please wait for those instructions before sending your package so we can match it to your order. If your return has a tracking number, keep it until your refund is complete.
Damaged, Incorrect, or Missing Items
If an item arrives damaged, you receive the wrong item, or something is missing from your order, email us with your order number and a brief description of the issue. You can include photos of the item or packaging if they help show what happened. We’ll review the details and let you know how we can help.
How Refunds Are Issued
We issue refunds to the original payment method used at checkout. If we ask you to return an item, we’ll issue your refund once we receive it. If you request a refund for part of an order, you’ll receive the full amount you paid for the items being refunded.
After we issue your refund, your bank or payment provider may take additional time to show it in your account.
Questions About a Return or Refund
For help with return instructions or a refund update, reply to your existing email conversation or contact us at williamadamsgcufrrb4@hotmail.com with your order number.